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Clinical Training & Supervision Academy strives to provide high-quality educational experiences and professional services. Please review our refund policy before making a purchase.
Refund requests may be considered only if the course has not been substantially accessed or completed.
Once significant course content has been viewed or downloaded, refunds may no longer be available.
Membership fees are generally non-refundable once the subscription period has begun. Members may cancel future renewals according to their subscription settings.
Cancellation prevents future billing but does not automatically refund previous payments.
Cancellation or rescheduling requests should be submitted in advance whenever possible.
Missed appointments or late cancellations may not qualify for a refund unless otherwise approved by CTA.
If you experience technical problems that prevent access to purchased content, please contact our support team. We will make every effort to resolve the issue before considering a refund.
Refund requests due to exceptional circumstances will be reviewed individually at the discretion of Clinical Training & Supervision Academy.
Approved refunds will be returned using the original payment method. Processing times may vary depending on your financial institution.
If you have questions regarding refunds, cancellations, or billing, please contact our support team through our Contact page.
We believe that exceptional mental healthcare begins with exceptional education. Our mission is to provide high-quality continuing education and professional supervision that equips mental health professionals with the knowledge, confidence, and practical skills needed to deliver outstanding care.